Shipping policy

Shipping Policy

Welcome to Rebelle! We’re excited to get your order to you as quickly and efficiently as possible. Below is a breakdown of our shipping policy:

1. Processing Time:

  • Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
  • You’ll receive an email confirmation with tracking information once your order has been shipped.

2. Shipping Rates and Delivery Times:

  • Standard Shipping: 5-7 business days. Rates are calculated at checkout based on your location.
  • Expedited Shipping: 2-3 business days. Additional charges apply and will be calculated at checkout.
  • Overnight Shipping: 1 business day. Additional charges apply and will be calculated at checkout.
  • Please note that delivery times are estimates and may vary based on location, carrier, and other factors.

3. Shipping Locations:

  • We currently ship to addresses within Pakistan. Unfortunately, we do not ship internationally at this time.

4. Order Tracking:

  • Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment on the carrier’s website.

5. Shipping Issues:

  • If your package is lost or damaged during transit, please contact us at sales@rebelle.store within 7 days of the expected delivery date. We’ll work with the carrier to resolve the issue and ensure you receive your order.

6. Incorrect or Incomplete Addresses:

  • Please ensure that your shipping address is correct and complete. Rebelle is not responsible for orders that are delayed or lost due to incorrect or incomplete addresses provided by the customer.

7. P.O. Boxes:

  • We do ship to P.O. Boxes. However, please be aware that some carriers may have restrictions or additional fees for P.O. Box deliveries.

8. Returns and Exchanges:

  • For information on returns and exchanges, please refer to our [Return Policy] page.

9. Contact Us:

  • If you have any questions or concerns about your order or our shipping policy, please contact us at sales@rebelle.store or via our contact form on the website.

Thank you for shopping with Rebelle! We appreciate your business and look forward to serving you.